In the rare case that your verification request gets rejected, the reason for rejection will be sent to you via SMS/notification and you can re-upload the documents. Android users can download the MPL PRO (apk) app here, while iOS users can download the app directly from the Apple App Store to play games online for free. Please make sure that you are uploading a valid Government ID card. Mpl is a 100 secure and legal real money games app trusted by users for the next-level gaming experience. Our experts are humans after all! Please help them by uploading clear documents so that they can verify your details quickly. The documents uploaded by you are not clear/visible/Valid.Please ensure that you enter the exact Name on the verification request, as it appears on the Government ID. Name on the Government ID card does not match with the Name entered during verification request.Date of Birth on the ID shows that you are below 18.Please ensure that you are above 18, then only initiate the KYC verification process.Double-check the ID card number that you have entered to avoid errors The government ID card number on the card does not match with the Government ID card number entered during verification request.Some of the major reasons why your verification request may have failed are:
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